Services FAQs

 

Q : What is Payroll Service ?
A : This service is for paying a wage or monthly salary through bank’s networks. To use the service, the company will have a payment contract with LH Bank and the employees have savings account or current account at LH Bank.

Q : What channels are available for the customer to send payroll data ?
A : Payroll data can be sent through:
1. LH Bank Speedy (Internet Banking)
2. E-mail through branch

Q : After the company applies for Bill Payment service, how long does it take the Bank to start accepting payments from the customers of the company ?
A : About 1 month after the application is submitted.

Q : What benefits will the customer receive from Direct Debit service ?
A : This Service can help the customer as follow:
1. Save time and operational expenses spent on collecting.
2. Solve problems of late or overdue payments by having funds directly debited from the accounts of your customers or business counterparts.
3. Reconcile your accounts easily with direct debit summary reports.

Q : What kind of company is Direct Credit service suitable for ?
A : Companies that want to make payments to their partners or beneficiaries having savings account or current accounts with LH Bank by sending debit commands to transfer funds into multiple recipients' accounts

Q : What is Bulk Payment ?
A : An individual funds transfer service to customers across banks which supports more than 1 transaction at a time and the amount of transfer is up to 2 million baht/transaction, with the recipient receiving the money the next day.

Q : What channels are available for the company/customer to send Bulk Payment data ?
A : The data can be sent through LH Bank Speedy (Internet Banking).

Q : What benefits will the customer receive from Bulk Payment System ?
A : This Service can help the customer as follow:
1. Better control a corporate financial system thanks to a variety of financial data, such as beneficiary data, payment status and remaining account balance
2. Reducing a company’s costs and document works.

Q : What is BAHTNET service, whereby the bank can transfer money into bank accounts elsewhere via BAHTNET ?
A : The service transfers money, including large sums of money, to a recipient who has an account at another bank via the Bank of Thailand Automated High-Value Transfer Network, with receipt on the same day.

Q : For whom is BAHTNET service suitable ?
A : The service is suitable for companies that wish to make large transfers to recipients who have accounts at other banks that are members of the Bank of Thailand.

Q : What is the maximum amount of each transfer for BAHTNET service ?
A : There is no maximum transfer amount.